Privacy Policy
ByteOnLogic Data Protection & Privacy Rights
Last Updated: January 15, 2025
Introduction & Commitment
At ByteOnLogic, we understand that your privacy is fundamental to building trust in our web accessibility education services. This policy explains how we collect, use, and protect your personal information when you interact with our educational platform at byteonlogic.com.
We operate under Taiwan's Personal Data Protection Act (PDPA) and maintain compliance with international privacy standards. Your data helps us create better learning experiences while respecting your right to privacy and control over your personal information.
Information We Collect
Information You Provide Directly
- Name, email address, and phone number when you contact us or enroll in programs
- Educational background and accessibility experience during program applications
- Payment information processed through secure third-party processors
- Communication preferences and feedback about our services
- Project work and assignments submitted during educational programs
Automatically Collected Information
- Website usage patterns including pages visited and time spent on content
- Technical information like IP address, browser type, and device characteristics
- Learning progress and interaction with educational materials
- Location data (general geographic region) for service personalization
How We Use Your Information
We use collected information to deliver educational services, communicate with students, and improve our programs. Here's exactly what we do with your data:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Program delivery and student support | Contact information, educational progress | Contract performance |
| Communication about courses and updates | Email address, communication preferences | Legitimate interest / Consent |
| Payment processing and billing | Financial information, contact details | Contract performance |
| Website improvement and analytics | Usage patterns, technical data | Legitimate interest |
Data Sharing & Third Parties
We don't sell your personal information to anyone. However, we work with trusted service providers to deliver our educational programs effectively.
Service Providers We Work With
- Payment processors - Handle secure payment transactions with encrypted data
- Email service providers - Deliver course communications and educational content
- Cloud hosting services - Store educational materials and student progress securely
- Analytics providers - Help us understand website usage and improve user experience
Important: All third-party providers must meet our data protection standards and are contractually obligated to protect your information. We conduct regular reviews of their security practices and compliance.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act, you have significant control over your personal information. Here are your specific rights and how to exercise them:
Access and Correction Rights
You can request to see what personal information we have about you and ask us to correct any inaccurate data. We'll provide this information within 15 business days of receiving your request.
Data Deletion and Portability
You may request deletion of your personal data, though we may need to retain certain information for legal or legitimate business purposes. You can also request your data in a portable format to transfer to another service.
Communication Preferences
You can opt out of marketing communications at any time while still receiving essential course-related messages. Use the unsubscribe link in emails or contact us directly to update your preferences.
Data Security & Protection
We take data security seriously and implement multiple layers of protection to safeguard your information against unauthorized access, alteration, or disclosure.
- SSL encryption for all data transmission between your browser and our servers
- Regular security audits and vulnerability assessments of our systems
- Access controls ensuring only authorized personnel can view your data
- Secure backup systems with encrypted storage and disaster recovery procedures
- Staff training on data protection best practices and privacy procedures
While we implement strong security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address emerging threats and maintain the highest protection standards.
Data Retention Periods
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Student enrollment and progress records | 7 years after course completion | Educational compliance and certification requirements |
| Payment and billing information | 7 years after transaction | Taiwan tax and accounting regulations |
| Website analytics and usage data | 2 years from collection | Service improvement and analysis |
| Marketing communication data | Until you withdraw consent | Ongoing communication preferences |
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Here's what you need to know:
Essential Cookies
These cookies are necessary for basic website functionality, including login sessions, security features, and remembering your preferences during your visit.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website, which helps us improve content and user experience. These cookies don't identify you personally.
Managing Cookie Preferences
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality and your user experience.
International Data Transfers
Some of our service providers may process your data outside of Taiwan. When this happens, we ensure adequate protection through approved transfer mechanisms and contractual safeguards.
We carefully evaluate the privacy laws and practices of destination countries and only work with providers who demonstrate strong data protection standards comparable to Taiwan's requirements.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top indicates when the most recent changes were made.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your data, please contact us:
Email: contact@byteonlogic.com
Phone: +886-2-2752-8252
Address: 100, Taiwan, Taipei City, Zhongzheng District, Guanqian Road, 6號4樓
We aim to respond to all privacy-related inquiries within 10 business days. For urgent matters, please call our office during business hours.